UX vs UI vs CX vs…

UX vs UI vs CX vs…

As the Tech world changes, we’re seeing new job titles, department names, and individual roles appearing and disappearing. This is a normal part of expansion; any industry in a growth period is going to experiment with the language used to describe what it does and what it’s made of.

However, this is quite confusing for those of us working in the Tech industry who are trying to map out our careers (and it’s especially confusing for those of us trying to get into Tech at all).

I’d like to breakdown a few of the common techie job titles that overlap regularly with support roles. This will hopefully make things easier for us as we navigate the job market!

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The Future of Work

The Future of Work


I was lying on my back on the picnic table on my deck. It was Earth Hour, which means many people (including me) had turned out their lights from 8:30-9:30 pm. The stars looked brighter than ever without the light pollution from nearby homes. The clouds parted just enough to allow me to identify Draco, Orion, and the Big Dipper. As I lay there, my husband put OK Computer onto the turntable in the living room. It felt like 1999 again, as I laid in the dark listening to Radiohead.

A heart that’s full up like a landfill
A job that slowly kills you
Bruises that won’t heal
You look so tired, unhappy….

I realized two things as I sat there listening to the muffled lyrics flow through the open window. First, the world I am living in is not the same world that existed when Radiohead wrote the lyrics to “No Surprises”. Second, the hippies of Asheville have largely failed to notice this.

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Hard Choices

I am not a risk-taker.

And because of that, I do not like making decisions. I consider every variable, consult all of the research available to me, and run any tests I can think of that could give me extra information. I torment myself mentally with all of the possible outcomes, wondering which one will result in the least chance of failure or negative consequences. This happens whether I’m choosing a sandwich off of a menu or choosing which university to attend. Big or small, decisions slow me down. And I’m working on becoming more agile.

Photo by jens-lelie at Unsplash

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“… Can you show me how?”

It feels so good to be indispensable. To reach a level of mastery with something that becomes a part of who you are. To be that person that others go to when they need help with your area of expertise. Your individual job security in part depends on your own ability to fill niches, to excel in your niche, and to always be willing to use these skills to help others.

It feels feels good, that is, until you’re on vacation. Just as you’re slapping on your sunscreen and are about to hit the sand… your phone blows up. Now is not a good time to be needed! Suddenly, the niche feels a little small. A little busy. A little overwhelming.

Photo by Michał Parzuchowski on Unsplash

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Networking: A Fancy Word For Connection

You’re at a party. You’re standing with your drink and small foods in your hands. You’re glancing around the room when suddenly you see someone you recognize vaguely from that other thing you both attended a few months ago. They come over to talk to you. You chat about the things you have in common. You leave the conversation and move on to something else, but that brief moment of connection cements that particular person, out of the hundred or so that were there that night, in your memory. A few weeks later, you see a news story that reminds you of the conversation you had with that person at that party. You send them a link through Facebook and ask them for their thoughts. The relationship continues from there.

If that conversation happened to be about work, then you’re networking.

Photo by Sidharth Bhatia on Unsplash.jpg

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